(Last update: June 2026)
The seller is the private limited company under Belgian law:
- Goudsmederij Van den Bosch & Van Ranst BV
- Brechtsebaan 38, 2900 Schoten, Belgium
- BE 0881.925.780
- 0208:0881925780
- Commercial Court of Antwerp, Antwerp Division
These General Terms and Conditions apply exclusively to all offers, quotations, agreements, and deliveries of the Seller and govern the entire legal relationship between the Seller and the Buyer. The Seller operates exclusively in a business-to-business (B2B) context, whereby the Buyer expressly acknowledges purchasing the goods for professional or commercial purposes and waives any claim to consumer protection. By placing an order, accepting a quotation, or receiving goods, the Buyer acknowledges having read and accepted these terms and conditions. The application of any general or special terms and conditions of the Buyer is expressly and irrevocably excluded, unless the Seller has accepted their applicability in writing and in advance. Deviations from these General Terms and Conditions are only valid if they are the subject of an express, prior, and written agreement.
The seller specializes in the production and processing of articles crafted with precious metals and diamonds, including both natural and lab-grown diamonds. The core activity consists almost exclusively of the manufacture of custom-made items to order, supplemented by a limited production of customer-specific collections to supply the wholesale market. In its commercial relations, the seller distinguishes between wholesalers and jewelers, whereby wholesalers act as distributors purchasing in larger volumes, and jewelers act as retailers working primarily on a made-to-order basis for their end customers. Regardless of this categorization, both parties bear full responsibility for their own sales policies and end-customer relationships, whereby these general terms and conditions remain fully applicable to the transaction with the seller. Given the custom nature of the produced articles, an order once placed and accepted may under no circumstances be unilaterally cancelled, modified, or revoked by the buyer without express written consent and appropriate financial compensation for costs already incurred and lost profits.
The seller is a certified or active member of the Responsible Jewellery Council (RJC) and has thereby unconditionally committed to the strict adherence to the highest international standards regarding ethical business conduct, social responsibility, supply chain transparency, respect for human rights, and environmental protection. The buyer acknowledges that these ethical and sustainable standards form an essential and integral part of the commercial relationship between both parties. The buyer therefore undertakes not to engage in any actions in the conduct of its own business that are contrary to these principles and to safeguard the good name of the sector.
All quotations issued by the seller are purely indicative and non-binding, and may be revised or withdrawn at any time until a final order confirmation has been provided. The stated prices are exclusive of VAT, taxes, levies, customs duties, and transport costs. The cost price of processed precious metals and diamonds is subject to significant daily international market fluctuations. Consequently, the seller reserves the right to adjust the agreed price of the items if raw material prices, exchange rates, or production costs have increased significantly between the time of order confirmation and final invoicing. Due to the specific artisanal or complex industrial nature of the production process, all stated weights, carat weights, dimensions, and technical specifications are merely approximate. Generally accepted tolerances within the sector and minor deviations inherent in the processing of precious metals or the setting of stones do not constitute valid grounds for refusal of the items, price reduction, or dissolution of the agreement.
Unless expressly stated otherwise on the invoice, all invoices are payable exclusively by electronic bank transfer on the due date at the seller's registered office, in the currency indicated on the invoice. Cash payments are strictly prohibited, in accordance with Article 12 of these terms and conditions. In accordance with legal obligations regarding mandatory electronic invoicing (e-invoicing) in a B2B context, all invoices are sent by the seller in a structured electronic format (XML) via the secure Peppol network. The buyer is unconditionally obliged to provide the seller with all necessary identification details (including the correct company number and any specific routing details) up-to-date to guarantee this electronic receipt. Invoices are deemed to have been irrevocably received as soon as they have been successfully delivered to the buyer's Peppol network. The failure of the buyer to register correctly or in a timely manner on the Peppol network does not under any circumstances release the buyer from their payment obligation and does not suspend the invoice due date.
In the event of total or partial non-payment on the due date, the buyer shall automatically owe default interest, without any prior notice of default being required, in accordance with the Belgian Law on Combating Late Payments in Commercial Transactions. The buyer shall also automatically owe a fixed compensation to cover extrajudicial collection costs and administrative charges, calculated at ten percent of the unpaid invoice amount, with an absolute minimum of one hundred euros, without prejudice to the seller's right to demonstrate and claim higher actual damages suffered. In the event of late payment of a single invoice, all outstanding invoices not yet due shall become immediately payable, and the seller reserves the right to suspend all pending orders and deliveries without prior warning or to dissolve the agreement extrajudicially.
All articles delivered and to be delivered by the seller shall remain the exclusive property of the seller until the buyer has fully satisfied all his payment obligations, including the principal sum, interest, liquidated damages, and any additional costs. This retention of title shall also remain in full force and effect if the articles are further processed, worked on, or mixed with other materials by the buyer to form a new product, in which case the seller acquires a co-ownership right to the new good pro rata to the value of the originally delivered articles. Notwithstanding this retention of title, the full risk of loss, theft, or damage to the goods passes to the buyer at the moment of delivery. The buyer is expressly prohibited from pledging the articles subject to retention of title or transferring them to third parties as security.
Unless a different Incoterm has been agreed in writing, all deliveries shall always be made Ex Works in accordance with the official guidelines of the International Chamber of Commerce ( Incoterms® 2020) at the location of the seller's registered office. As soon as the items are made available on the seller's premises, the buyer is responsible for further transport and the associated risks. If the seller arranges the shipment, transport, or insurance of the goods at the buyer's request, the seller acts solely as an agent of the buyer, whereby all associated costs and the full transport risk remain unconditionally borne by the buyer. For security reasons, this transport shall be entrusted exclusively to specialized and secure transport services specifically equipped for the secure transport of high-value and valuable goods. Stated delivery times are at all times merely indicative and do not constitute a strict obligation of result. Consequently, a delay in delivery shall never give rise to any form of compensation, refusal of the goods, or unilateral termination of the agreement by the buyer, unless agreed in writing beforehand.
For deliveries of manufactured articles intended for export to countries outside the European Union, including but not limited to Switzerland, the buyer bears exclusive responsibility as the official importer. The buyer guarantees strict compliance with all local import legislation, customs regulations, and specific national regulations regarding the import, certification, and inspection of articles containing precious metals and gemstones in the country of destination. All import duties, local taxes, levies, and costs related to customs checks or delays shall be borne entirely and undeniably by the buyer. The seller endeavors to provide the necessary standard export documents, but the buyer remains liable for smooth clearance at the border. To benefit from any potential VAT exemption (zero rate) in the context of export, the buyer must submit legally sufficient and irrefutable proof of the actual export within the shortest possible time. If this documentation is missing or insufficient for the tax authorities, the seller will still charge the applicable VAT, which shall be paid by the buyer without delay.
The buyer is obliged to thoroughly inspect the articles immediately upon receipt. Any complaint regarding visible defects or non-conformity must be reported to the seller by reasoned registered letter no later than eight calendar days after delivery, failing which the right to complain will be forfeited. Putting the articles into use, displaying them, further processing them, or reselling them is equivalent to irrevocable acceptance thereof. In the event of a timely and well-founded reported defect, the seller's liability is strictly limited to the free repair of the defect, the exchange of the article, or the issuance of a credit note, the choice of the remedy resting exclusively with the seller. The seller's liability is at all times capped at the net invoice value of the defective article in question. Any form of liability for indirect damage, immaterial damage, consequential damage, loss of profit, or damage to third parties is expressly and unconditionally excluded.
Articles entrusted by the seller to the buyer on approval or consignment remain the full and unencumbered property of the seller until the moment of actual invoicing. The buyer bears the full risk of loss, theft, and damage from the moment of receipt until the effective return to the seller and undertakes to adequately insure the articles against all risks during this period. In the absence of written confirmation of return or shipment in the original packaging within fourteen days of the date of the proof of shipment or the pro forma invoice, the approval shipment shall automatically be considered a final and binding sale, after which invoicing will proceed without delay.
Upon the return of items accompanied by an official gemological certificate (such as GIA, HRD, IGI, or equivalents), the buyer is obliged to return the exact, original, and undamaged certificate. In the event of absence, damage, or incompleteness thereof, all costs for obtaining a completely new certificate and the associated re-certification (including secure transport costs, insurance, and laboratory expert fees), with a flat minimum of two hundred and fifty euros per stone, will be charged to the buyer in full and unconditionally.
All intellectual property rights, including but not limited to drawings, designs, 3D models, molds, trademarks, packaging, imagery, typefaces, and commercial concepts developed or provided by the Seller, shall at all times remain the exclusive property of the Seller, regardless of whether the Buyer contributed to the design costs or development time. The Buyer is strictly prohibited from copying, reproducing, transferring to third parties, or using these properties for purposes other than the lawful sale of the Seller's authentic articles. The Buyer shall refrain from any action that may harm the reputation, integrity, or market positioning of the Seller or its products.
In the conduct of its activities, the seller maintains a strict zero-tolerance policy regarding financial crime and rigorously complies with national and international regulations on the prevention of money laundering and the financing of terrorism (AML), including in line with the guidelines of the Belgian Financial Intelligence Unit (CTIF-CFI). In accordance with the mandatory Belgian anti-money laundering legislation applicable to the manufacture and processing of high-value goods containing precious metals and diamonds, cash payments or transactions in cash between the parties are strictly and unconditionally prohibited. Any payment must be made in full via electronic bank transfer from a bank account officially registered in the name of the buyer.
The Buyer hereby expressly guarantees and declares that the financial resources employed to settle the invoices derive exclusively from legal and legitimate commercial activities. The Seller reserves the unilateral right to immediately suspend the business relationship, refuse transactions, or cancel completed orders without any obligation to pay compensation if there are reasonable suspicions, warnings, or indications of unusual or suspicious transactions, fraud, or any increased risk of money laundering. The Buyer hereby acknowledges that the Seller may be legally required to report certain transactions or suspicions to the competent financial intelligence authorities, without being permitted or required to notify the Buyer thereof.
In accordance with applicable legal obligations and within the framework of the seller's internal due diligence and compliance policy, the seller is obliged to thoroughly verify the identity of its business partners. The buyer irrevocably undertakes to provide the seller with all required documents and identification data in full, accurately, and without delay prior to the first delivery, as well as upon any subsequent request. This includes, among other things, extracts from company registers, copies of identity documents of the managers, and detailed documentation for the identification of the Ultimate Beneficial Owners (UBOs). In the event of failure to provide these KYC information documents in a timely and satisfactory manner, the seller is legally obliged and contractually entitled to immediately cease the execution of all current agreements until full compliance has been restored, or to terminate the cooperation definitively, unilaterally, and without cost.
The seller attaches the utmost importance to an ethical supply chain and guarantees that the materials incorporated into its articles are sourced exclusively from legitimate suppliers and sources that are not involved in the financing of armed conflicts and do not violate human rights or UN resolutions. With regard to the production of natural diamonds, the seller formally guarantees that all natural diamonds incorporated into the articles have been purchased from legitimate sources that are fully compliant with the international Kimberley Process Certification Scheme (KPCS). On every invoice concerning articles containing natural diamonds, the seller guarantees in writing the conflict-free origin based on personal knowledge and written guarantees provided by the suppliers of these diamonds. The buyer is bound by these same strict traceability standards and undertakes to pass these guarantees on in full throughout the supply chain.
Items entrusted to the seller for repair, size alteration, or restoration must always be delivered by the buyer personally or by means of a specially insured shipment. The risk regarding transport to and from the seller lies entirely with the customer. All repairs are carried out to the best of the seller's knowledge and ability and constitute an obligation of means, taking into account the age, quality, and specific condition of the submitted piece. The seller excludes all liability for any breakage or damage to stones, pearls, or brittle precious metals during the setting, cleaning, or repair process, as well as for hidden defects or previous faulty repairs to the item, as this is inherently linked to the processing of previously used materials or natural products with internal microscopic stresses.
In the event of force majeure, the seller is automatically released from his obligations without any right to compensation for the buyer. Force majeure is understood to mean any external cause that is unforeseeable and unavoidable and that renders the performance of the agreement temporarily or permanently impossible, including but not limited to war, terrorism, natural disasters, pandemics, strikes, export bans, and extreme scarcity of raw materials on the world market. If, after the conclusion of the agreement, unforeseeable circumstances arise which do not render the performance of the contract impossible but do so to such an extent (for example, due to an extreme rise in energy or raw material prices) that further performance can no longer reasonably be demanded under the original conditions (imprevision or hardship), the parties have the duty to renegotiate the agreement in good faith. In the event of failure of these renegotiations, the seller has the right to terminate the agreement without further compensation.
The seller attaches great importance to the protection of personal data and processes it strictly in accordance with the mandatory provisions of the General Data Protection Regulation (EU Regulation 2016/679, commonly known as GDPR). The personal data of the buyer, its employees, and representatives are collected and processed exclusively for legitimate and specific purposes, in particular the necessary performance of the agreement (such as order processing, delivery, and invoicing), conducting customer management, and in order to comply with mandatory legal obligations, including the aforementioned anti-money laundering legislation and tax retention obligations. The seller does not share this data with third parties unless this is strictly necessary for the performance of external services (such as carriers or accountants) or if required by law. The buyer and its representatives have the right at all times to access, correct, restrict, and, to the extent permitted by law, delete their personal data by means of a simple written request to the seller's head office.
Belgian law shall apply exclusively to all offers, orders, contracts, and invoices between the seller and the buyer, as well as to any disputes arising therefrom, with the express exclusion of the provisions of the United Nations Convention on Contracts for the International Sale of Goods (Vienna Sales Convention or CISG). All disputes, controversies, or claims relating to the interpretation or execution of the agreements shall be submitted exclusively to the competent courts and tribunals of the judicial district where the seller has established its registered office, unless the seller voluntarily opts to summon the buyer before the courts of the buyer's domicile or registered office.
If the agreement is concluded via an electronic platform, webshop, or online B2B portal of the seller, the general validity of the agreement and the unconditional acceptance of these terms and conditions by the buyer are definitively confirmed by electronically agreeing ('ticking' or 'clicking') prior to completing the order. The buyer bears the exclusive and full responsibility for the management, lawful use, and strict confidentiality of the login credentials and digital accounts assigned to him or his agents. All orders placed via the buyer's account are irrevocably deemed to have been validly placed by the buyer and are fully binding.
Automatically generated order confirmations or receipt confirmations for an online order via the system serve merely as an administrative confirmation of receipt and do not in themselves constitute a definitive acceptance of the offer. The agreement is only definitively concluded after explicit (whether manual or not) validation and definitive price fixing by the seller. The seller expressly reserves the right to unconditionally cancel, refuse, or revise online orders in the event of a clear programming error, IT glitch, synchronization error, or erroneous price display on the platform that does not reasonably correspond to the real value of the item or the current international commodity prices of the processed precious metals and gemstones at the exact moment of order processing.